更新时间：2019-09-21 00:36:18
封面
版权信息
About the Author
献辞
Preface
HOW ARE WE DOING? NOT HOW DID WE DO?
WHAT WILL I LEARN?
CAN I APPLY THIS INFORMATION IMMEDIATELY?
DO I NEED TO BE A SOFTWARE DEVELOPER TO UNDERSTAND THIS MATERIAL?
CAN I USE THIS TEXT IN MY COURSE OR SEMINAR?
THE GAME’S AFOOT
Acknowledgments
CHAPTER 1 Measures Goals and Strategies
MEASURING PERFORMANCE WITHIN A PROJECT
TWO WAYS TO USE MEASUREMENT
WHAT IS SOFTWARE MEASUREMENT?
WHAT DO YOU WANT TO ACCOMPLISH WITH MEASUREMENT?
A COMMITMENT TO THE FUTURE
THINK GLOBALLY ACT LOCALLY
IDENTIFY AREAS OF OPPORTUNITY
SELECT AN OPERATIONAL MEASURE AND STRATEGY
A STRATEGY FOR ADDRESSING PRODUCT QUALITY
A STRATEGY FOR ADDRESSING PRODUCTIVITY AND WORKFLOW
APPLYING WHAT YOU’VE LEARNED
CHAPTER 2 Implementing a Measurement Architecture
MEASURES ARE ANSWERS TO QUESTIONS
THE ISO/IEC 15939 ARCHITECTURE
PUTTING THE ARCHITECTURE TO WORK
A TYPICAL MEASUREMENT IMPLEMENTATION
CHAPTER 3 Applying the Basics: Run Rates
PROCEED WITH CAUTION
THE KEY ATTRIBUTES OF DEFECTS AND TIME
DEFECTS DEFECTS EVERYWHERE
PROJECT EVENTS AFFECTING RUN RATES
WHAT DO YOU MEAN YOU AREN’T DONE YET?
CHAPTER 4 Behind the Lines: Attribute Analyses
KEY DEFECT ATTRIBUTES
DEFECT STATUS AND PRODUCTIVITY
INJECTION PHASE AND THE DEVELOPMENT PROCESS
DETECTION PHASE AND QUALITY CONTROL
KEY TIME AND EFFORT ATTRIBUTES
PUTTING THE PIECES TOGETHER: ITERATIVE DEVELOPMENT RISK ANALYSIS
PROBLEM REPORT TRACKING SYSTEM REQUIREMENTS
SHOULD YOU MEASURE DEFECT “SEVERITY” RATINGS?
CHAPTER 5 Measuring Up: Historical Data and Indicators
USING PREVIOUS RELEASE DATA
USING INDICATORS
PHASE CONTAINMENT INDICATOR
DEFECT DENSITY INDICATOR
A TWIST ON THE EARNED VALUE INDICATOR
COST OF QUALITY/POOR QUALITY INDICATOR
PUTTING THE PIECES TOGETHER
CHAPTER 6 Graphical Display of Data
GUIDELINES FOR COMMON GRAPH TYPES
GRAPHICAL PITFALLS
CHAPTER 7 Reality Check: The Human Side of the Numbers
NO NEWS ISN’T ALWAYS GOOD NEWS
ARE WE READY TO SHIP?
SOME CHEESE WITH THE WHINE
THAT’S MY RESOURCE!
SIZING UP THE SITUATION
KNOW WHEN TO USE PLAN B
APPENDIX A The Rationale for “Mixed-Methods” Measures
APPENDIX B An Alternative Approach to Severity and Priority
Further Reading
CLASSICS MODELS AND APPLICATIONS
GRAPHING GUIDELINES AND INTERPRETATION
MIXED-METHODS APPROACHES
SOCIAL-COMPLEX NATURE OF PROJECTS AND TEAMS
Index
