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Password reset self-service capabilities
In this section, we configure the password reset capabilities of Azure AD to reduce support costs and 24/7 availability. We use no restrictions on the service and we require just one verification option to reset the password:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/b544f817-7ef2-4eba-8fda-f234fbb6e944.png?sign=1738903610-BoVfcv6k1FaAY62qZgKl1w9SQPb74lfX-0-3ce2a8205c2c7a72b3686c0f22e5c3a3)
Password reset - Properties dialog to select the activation options
To verify the reset, we use several methods:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/d08719a8-667b-48dd-a6aa-82e3420ed80d.png?sign=1738903610-nZJczCaOA0cjhQgPYNYRbopjzbGlChkL-0-8ee3ef45c83ad102c71f8de22a2f24aa)
Password reset - authentication options
The next option we activate forces the user to register:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/48184f13-684d-4c4a-b7d7-8b9985287653.png?sign=1738903610-NpxIBxSdWOmhVmChGS97521fXrDhIkjI-0-4e28639f5b4f3e3a37df013c3fae8f4d)
Password reset - Registration requirement and confirming choices
Next, we configure the related notifications.